Privacy Policy

Privacy Policy

Welcome to KarmaaOm. This Privacy Policy explains how KARMAAOM GLOBAL SOLUTIONS PRIVATE LIMITED ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website and services.

Last Updated: June 2026

1. Information We Collect

1.1 Personal Information
When you use our website, we may collect the following personal information:
• Name and contact information (email address, phone number, shipping address)
• Account credentials (username and password)
• Payment information (processed securely through third-party payment gateways)
• Order history and purchase details
• Communication preferences

1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:
• Processing and fulfilling your orders
• Communicating with you about your orders and account
• Providing customer support and responding to inquiries
• Sending promotional emails and marketing communications (with your consent)
• Improving our website, products, and services
• Preventing fraud and ensuring security
• Complying with legal obligations
• Analyzing website usage and trends

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

3.1 Service Providers
• Payment processors for secure transaction processing
• Shipping and logistics partners for order delivery
• Email service providers for communications
• Analytics providers to understand website usage

3.2 Legal Requirements
We may disclose your information when required by law or to:
• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our Terms and Conditions

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and user experience
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:
• SSL encryption for data transmission
• Secure payment gateways for financial transactions
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:
• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction
• Request access to your personal information
• Update or correct inaccurate information
• Request a copy of your data

7.2 Deletion
• Request deletion of your personal information (subject to legal obligations)

7.3 Marketing Communications
• Opt-out of promotional emails by clicking the unsubscribe link
• Manage your communication preferences in your account settings

7.4 Cookies
• Control cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes (where appropriate)

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

KARMAAOM GLOBAL SOLUTIONS PRIVATE LIMITED
Email: contact@karmaaomglobal.in
Phone: +91 9971110606
Address: Sudarshan Vatika, Sirsala Road, Kurukshetra 136118 Haryana India

13. Consent

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

We are committed to protecting your privacy and handling your personal information responsibly. Thank you for trusting KarmaaOm with your information.