Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

Returns

• You have 30 days from the date of purchase to return an item
• Items must be unused, unworn, and in original packaging with all tags attached
• Proof of purchase is required for all returns

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund
• If approved, your refund will be processed within 7–10 business days to your original payment method

Exchanges

• We replace items only if they are defective or damaged
• Contact us within 48 hours of receiving a damaged item

Non-Returnable Items

• Innerwear, swimwear, and pierced jewellery cannot be returned for hygiene reasons
• Sale items are final and cannot be returned

Shipping Returns

• Customers are responsible for return shipping costs unless the item is defective
• We recommend using a trackable shipping service for returns

Contact Us
For any return or refund queries, please contact our support team at contact@karmaaomglobal.in